Have some questions?
Frequently Asked Questions
General
What is the Seekeaze App?
The Seeking App is a mobile application users can use for free to help in organizing, tracking, and managing personal belongings with ease, whether at home, work, or in a dedicated storage spaces.
Is the app free to use?
Yes, the app has a free version with essential features. You can upgrade to a premium plan for advanced tools like unlimited item registration, important reminders, and chat support.
Where can download the application?
You can download the Seeking app from Google Playstore and Appstore.
How to Use
How do I add items?
You can add items by clicking the plus “+” sign and then click Add Item icon. After registering the item, you can find it in Registered Item list.
What kinds of items can I track?
You can add and track anything from household items, office supplies, groceries, and valuables to items in storage units.
Can I manage shared items or locations with other users?
For premium access only, you can share locations and items using QR codes, and manage the items shared. All updates will or changes will sync with other devices where location has been shared.
Troubleshooting
How do I download and install the app
You can download Seekeaze App from the App Store for iOS or Google Play Store for Android. Simply search for “Seekeaze,” tap “Install,” and follow the on-screen instructions.
The app is crashing or freezing
If the app freezes or crash, there might a technical reason. You can try the following steps:
- Update the Seekeaze app to the last version from the Apple App Store or Google Play Store depending on your device.
- Close/quit and re-open the app.
- Restart your phone.
I can’t install or use the app
There could be several reasons why the app won’t install.
- Insufficient storage space on your device. Check your phone’s storage.
- Your device doesn’t meet the app’s system requirements.
- For Android, version 12.
- For iOS, iOS 17 and above.
- Unstable internet connection during download. Make sure you are connected to internet and try to install the app again.
We’d love to hear from you.
You can also visit the FAQ Section for more information about the mobile app.
How to get in touch with us
Social media
user_support@easycom-japan-phils.com
EASYCOM JAPAN PHILIPPINES INC.
104 C. Palanca Junior Street, Legaspi Village, San Lorenzo 3rd Floor
Makati – 1223
Philippines (PH)